Safety and Compliance

Safety

At Willow Tree Support, we ensure that everyone is receiving equal support and care. We put every effort that can help them lead a happy life. We have a range of people who benefited from our care centres. Our well-trained and experienced professionals, as well as safe and quality services, are the reasons we make huge differences in lives.

We assure that all services are safe and legal. Our safety policy is of utmost importance and is applied by regulation teams. Our services, as well as programmes, are all approved by special regulators and assurance staff. We make sure best services are offered, and proven practices are applied.

We are always striving to be the best possible solution for people with enduring mental health conditions, autism or learning disabilities. Therefore, we try to make impactful adjustments in our services to make them more effective and beneficial to our service users. To keep our place a safe premise, safety and fire audits are undertaken by health and safety experts. They use their specialities and expertise to ensure maximum safety so that the employees and our service users remain safe and secure.

Incident management

We believe that incident management is a “must-have” to keep your workplace a safer place. We identify the risks and work together to make preventive measures. We have a separate Incident Management Team that focuses on the issues and their impact on our services. With their guidance and suggestions, we try to make our place less vulnerable to negative events.

Compliance

At Willow Tree Support, our services are inspected by the regulators and the assurance staff.  All the facilities meet the national regulatory standards of compliance. We have a director of compliance who monitors our services and helps us accomplish the best possible rates of compliance with regulatory standards.

Compliance inspectors

Our services are checked and analysed by compliance inspectors who make sure all the facilities are according to the national standards. They also give their feedback and suggestions for the betterment of our work and highlight the areas that need improvement.

Internal inspection

Internal inspections are carried out at the sites that are at the risk of non-compliance. The compliance inspectors thoroughly analyse the specific areas and monitor them. They provide us with the solutions that can be applied to make our facilities meet the specifications set in the law.